Your claim
Please enter your claim reference and postcode below. The claim reference is detailed on the letter that we sent to you.
Please note that your details will be verified by our authentication partner
- A search will be carried out with Experian for the purposes of verifying your identity
- Experian may check the details you supply against any particulars on any database (public or otherwise) to which they (Experian) have access in order to verify your identity
- Experian will retain a record of the search
You will need to have the following information to hand before you begin:
- Your claim reference, which is detailed on your letter
- Previous address history
- Details of your UK bank/building society account which you would like us to pay the dividend(s) to
- Your telephone number and/or email address
You will have 20 minutes to complete your claim online otherwise your claim will time out and you will need to contact us – due to stringent internet security policies put in place to protect your assets, you will only have one attempt and there is no option on the portal to save your progress or restart your claim.
Please note, you will be asked a range of financial questions in order to confirm your identity and, when successfully answered, you will need to provide your bank/building society account number and sort code to receive payment of the amount owing.
Further information about the claims process can be found in our frequently asked questions.
